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Carnival Citi

4.0

Welcome bonus

10,000,000 GC + 5,000 SC

$4.99

min.purchase

$100

min.redemption

200+

Casino games

General information

Year founded

2023

Owner

Citi Media Tech LLC

Banking

Minimum purchase

$4.99

Minimum redemption

$100

Maximum redemption

$10000

Redemption time

Up to 5 days

Purchase methods

Venmo Logo

Redemption methods

Software providers

GMW
Habanero
KA Gaming

Game types

Blackjack
Fish Games
Keno
Slots
Video Poker

Support

Phone support:

1-786-772-1915

Email support:

support@carnivalciti.com

Live chat:

Yes

Bonus information

Welcome bonus:

10,000,000 GC + 5,000 SC

Wagering:

1x

VIP Club:

Yes

Carnival Citi Casino Review

Carnival Citi was launched by Citi Media Tech LLC in 2023. It’s made quite a buzz among social casino players by offering 10,000,000 GC and 5,000 SC for free upon sign-up, the latter of which can be redeemed for real cash prizes.

While the library is quite small with just 200+ games, there’s decent game variety including slots, video poker, Keno, Solitaire, and fish games. It’s a decent i-gaming spot, but nothing I’d write home about. However, the promos for existing players show promise, so let’s see what you can expect at Carnival Citi Casino.

Pros

  • Easy sign-up process
  • Welcome bonus is considerably higher than the industry’s average
  • A decent selection of video poker games
  • Excellent social media promotions

Cons

  • Sweeps play unavailable in 22 US states
  • Low AMOE bonus; daily refills run out after 5 days
  • High SC redemption threshold, slow payouts

Carnival Citi Casino Games

No results were found!

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SweepsGods Verdict

Sweepsgods faviconI’d argue that the best feature of this casino is the massive free-play bonus. We have been keeping an eye on it since it launches some years ago and have deemed it legit after thorough testing.

Carnival Citi Casino Bonus Codes

You won’t need to use any promo code to claim your 10,000,000 GC and free 5,000 SCs. The bonus is available upon sign-up to all eligible players, meaning that you’ll need to be at least 21 years old and reside in a supported US state.

The same applies to the bulk of Carnival Citi Casino promos, which include:

  • Daily Login Bonus: grab 1,000 free SCs by signing into your account once per day for a total of five days (up to 5,000 free SCs)
  • AMOE Bonus: send a handwritten postcard to Citi Media Tech LLC to receive 2,000 free SCs. Check out Carnival Citi Casino’s Promo Rules, section 3.3 for more details on what to include in the postcard.
  • Lucky Draw Raffle: play slots and table games to win eTickets for daily, weekly, and monthly raffles.
  • Social media contests and giveaways: follow Carnival Citi online casino on Facebook, Instagram, and YouTube to participate in regularly updated challenges, contests, and tournaments for extra GCs and SCs.

Sweeps Chips (SCs) can be converted into real money after you’ve accumulated $100 worth of chips and passed the KYC check.

Software and Games

The biggest flaw of Carnival Citi Casino is the lack of popular slots.

Most of its games come from smaller i-gaming providers like NextGen and GMW. In its defense, there are a few titles that veteran players might be familiar with from Habanero while the rest of the games come from KA Gaming.

Categorization-wise, all Carnival Citi Casino slots are divided into groups like Big Time Jackpot, Premium, 3 Reels, Solitaire, Table Games, Keno, and more. Searching for a specific game is easy due to the built-in search bar. This tool recognizes partial keywords, but it doesn’t work 100% of the time.

All games are available from the start, but since they mostly come from two vendors, there’s not much variety to talk about except in terms of different game visuals and themes. Don’t be surprised if certain games aren’t available momentarily – you’ll know that a title was recently added to the library if its icon has “Image Not Available” text stamped over it.

I’ve been testing Carnival Citi Casino for a while, and I commend their commitment to keeping things fresh by frequently adding new games.

Carnival Citi Online Slots

Slots comprise the majority of i-gaming libraries at most sweepstakes casinos, and Carnival Citi isn’t an exception. Even though the casino currently offers roughly 170+ slot games, a lot of them are untested slots that are either brand-new or obscure.

This simply means that you’ll have to be a bit picky when choosing which game to play. For example, I can recommend the following titles because they come from reputable slot makers and have been tested by our team at multiple sweepstakes online casinos:

  • RealTime Gaming’s Asgard, 96% RTP
  • Endorphina’s Gladiators, 96.08% RTP
  • Novomatic’s American Wild, 95% RTP

I don’t have anything particular against less renowned vendors like Game Media Works or NextGen, but their games usually have significantly lower RTP scores compared to titles rolled out by NetEnt or Betsoft, not to mention bland graphics and mechanics that felt dated a decade ago.

Table Games

Many players, especially beginners, prefer table games over slots because they have simpler mechanics. Carnival Citi Casino is probably not the best place for such people since it only has five table games, including a few baccarat titles, Sic Bo, roulette, and Dragon Tiger. Sadly, blackjack games have been removed from the section.

Video Poker

Many sweepstakes casinos lump video poker games in the same basket as other table games, but some casinos don’t feature a single one. I think Carnival Citi Casino did a great job by adding 9 unique video poker versions to its catalog, including some of the most popular titles like Aces & Faces, Jacks or Better, Deuces Wild, and Bonus Poker.

As I mentioned, I wasn’t thrilled by the lack of Hold’em variants, but unlike the table games section, this one at least offers a bit of variety.

Sweepstakes Gaming

What separates sweepstakes casinos from social casinos is that the former uses a dual currency system. Besides gold coins, you’ll be using Sweeps Chips at Carnival Citi Casino, which are identical to contemporary sweepstakes coins even though they’re named a bit differently.

Gold coins or “GCs” are Carnival Citi’s free-play currency. You can’t convert these coins for money or turn them in for prizes, but you can demo any of its 200+ games without putting real cash on the line. That’s also why this casino is giving you 10,000,000 GCs for free upon sign-up.

Sweeps Chips or “SCs”, on another hand, are redeemable for real cash prizes at a rate of 1,000 SC = $1. All SCs are considered “bonus funds”, meaning that you’ll need to wager them at least once before they can be redeemed. Additionally, you’ll need to meet the minimum redemption limit of 100,000 SCs to make a cash prize withdrawal.

Your balance of available GCs and SCs will be displayed at the top center of the screen. The currency that is currently being used will be highlighted, so whenever you want to switch to using the other one, just tap it.

Similar to other social casinos, Carnival Citi offers both of these currencies for free upon sign-up and via various promotions. It does sell GC packs, which also award free Sweeps Chips proportionately to the size of the chosen bundle, but all purchases are completely optional.

Carnival Citi Casino Bonuses and Promotions

📜Carnival Citi Casino Promo🆓Free GCs & SCs Amount
Sign-up Bonus10,000,000 GC + 5,000 SC
First Purchase Bonus3,000,000 GC + 17,500 SC
Daily Login Bonus1,000 SCs daily for 5 days, up to 5,000 SC
Mail-in Bonus2,000 SC
Daily, Weekly, and Monthly Lucky DrawsA share of the current prize pool, always in Sweeps Chips
Social Media ContestsTypically upwards of 1,000,000 GC + 1,000 SC

Carnival Citi Casino bonuses are great and have remained the same since it launched. I’d even argue they’re even better than the industry’s average in some respects, especially free gold coin promos.

On the downside, I don’t like the limits on daily refills and the lack of conventional reload deposits, not to mention that there aren’t any standalone no deposit bonuses. Let’s dive a bit deeper into each Carnival Citi Casino bonus.

Welcome Bonus

As soon as you make your Carnival Citi Casino account, you’ll instantly receive 10,000,000 gold coins and 5,000 sweeps chips. Upon sign-up, the balance indicator will appear, and you should be able to see your new funds as soon as you’re logged in.

Both currencies are available for immediate use, but remember that you’ll need to accumulate at least 100,000 SCs and play through them once if you want to redeem real money prizes.

This bonus is huge compared to the industry’s average. You’re getting millions of gold coins and free sweeps worth $5, which is considerably more currency than most contemporary alternatives offer.

First Purchase Bonus

Carnival Citi Casino has a one-time first-purchase deal in store for new users. Unlike many sweepstakes casinos that have multiple offers on select GC packs, this casino only has one, allowing you to grab 3,000,000 GCs and free 17,500 SCs for just $4.99.

While the GC part of this offer is a terrific deal in its own right, the free Sweeps coins you’ll get are effectively worth $12.51 in savings. In my expert opinion, this is a superb bonus for players who want to reach the minimum redemption threshold faster.

How to Get More Carnival Citi Free SC Coins

Even though Carnival Citi doesn’t have any reload bonuses, there are quite a few promos that existing players can use to grab some extra sweeps chips. Here’s what you can expect as an account holder at this gaming site:

  • Daily Login Bonus: tap on the “Gift” icon next to your profile every day for 5 days to claim 1,000 SC for free. The 5/5 counter shows how many times you can claim this offer and will disappear once the bonus has been fully claimed.
  • Mail-in (AMOE) Bonus: send a handwritten postcard to Carnival Citi Casino’s address in Miami, FL. Detailed rules about what must be included can be found in the casino’s Promo Rules
  • Lucky Draw Raffle: Carnival Citi Casino holds raffle giveaway events daily, weekly, and monthly. To participate, you’ll need to acquire E-Tickets by playing. Open the “Lucky Draw” section to see how many tickets you currently have, tap on the event you want to participate in and choose how many tickets you wish to use.

Promo Codes Terms and Requirements

Although most sweepstakes casinos have relatively similar bonus terms and conditions, I was happy to see that Carnival Citi also keeps things straightforward. The most important bonus conditions include:

  • Player Age Requirement: only 21+ years old players are allowed to register and play at Carnival Citi.
  • Player State Requirement: Carnival Citi Casino is completely unavailable in Arizona, California, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Washington, and West Virginia. Additionally, players from 5 US states cannot participate in any promotions or claim/use/redeem Sweeps Chips, including Hawaii, North Dakota, Ohio, Tennessee, and Vermont.
  • Playthrough Requirement: all SCs are considered bonus funds until the player has wagered them at least once.
  • Minimum Redemption Limit: real money redemptions become available only when the player has accumulated at least redeemable 100,000 SCs ($100).
  • Maximum Redemption Limit: you can redeem up to $10,000 each day and up to $25,000 each week.

How to Play at Carnival Citi Casino

Eligible players need to make a free Carnival Citi Casino account to claim bonuses and play games. Fortunately, this process is super simple, so just follow these steps to get started:

  1. Go to the Carnival Citi Casino official website.
  2. Tap “New User” in the top-right corner of the screen.
  3. Enter your email and create a strong password.
  4. Tap the arrow icon to confirm your decision and create your new profile.
  5. Alternatively, tap the Google, Apple, or Facebook icon to authenticate with existing credentials from these platforms.

After you’re done, you will instantly receive the sign-up welcome bonus and be able to play all games and participate in raffles (once you’ve earned at least one E-Ticket). However, you won’t be able to purchase coins or redeem prizes until you pass the KYC check.

Banking

Carnival Citi Casino integrated 7 payment systems into its website, allowing players to purchase gold coin packs with credit cards and popular e-wallets.

All purchases are completely optional, as you’ll have ample opportunities to top up your GC & SC balance with Lucky Draws, AMOE, and daily log-in promos. The combination of these bonuses should, with a bit of luck, be enough for you to reach the 100 SC redemption threshold.

If you’re looking to buy gold coin packages at Carnival Citi Casino, you can do so with Visa, Mastercard, American Express, Discover, Trustly, PayPal, or Venmo. To do so, you’ll need to pass the KYC check by providing more detailed information, such as proof of residency, proof of payment medium ownership, and a photocopy of a government-issued ID.

Sweep Chips redemptions are only possible with Bank Transfer and PayPal. Withdrawal times are somewhat sluggish, and you can expect to wait up to a week before your request is processed and finalized.

Purchasing Gold Coins

Although you’d have to use super-high wagers or be extremely unlucky to burn through 10,000,000 gold coins, you can always purchase more at Carnival Citi Casino’s in-game store by following these steps:

  1. Log into your Carnival Citi Casino account by tapping “Returning User”
  2. Tap the “+” symbol next to your GC/SC balance
  3. Choose the package you wish to buy
  4. If this is your first purchase, you’ll be required to verify your account (KYC)

All GC purchases award free Sweeps Chips, so even if you’re uninterested in playing for free, there’s still merit in buying a bundle or two.

Redeeming Cash Prizes

As I mentioned, you can redeem your Sweeps Chips using PayPal or Online Banking methods. To do this, you’ll first need to fulfill these criteria:

  • Accumulate at least 100,000 SC in your balance
  • Play through all of your sweeps chips at least once
  • Occasionally, Carnival Citi Casino may ask you a random trivia question before finalizing the redemption process to ensure you’re not a bot

The redemption window can be found by opening the in-game store (tap on “+” next to your balance) and select “Redeem”. You can withdraw a single dollar or your entire balance as long as the aforementioned rules are met.

A few other rules you should know about regarding SC redemptions:

  • A maximum of $10,000 (1,000,000 SC) can be redeemed per day
  • A maximum of $25,000 (2,500,000 SC) can be redeemed per week
  • If you purchased any GC packs, the same method will be used for SC redemptions, if possible
  • If not (or if you haven’t bought any GC bundles), you’ll be asked to designate an alternative banking method

Is Carnival Citi Casino Legit?

After years of testing, I can conclude that Carnival Citi Casino is legit. I’ve had both good and bad runs with their games, and I had no issues claiming any of the advertised bonuses.

However, a beginner player might not be familiar with the best Carnival Citi games and would likely have a different experience. I also think that these “trivia questions” being asked during prize redemptions are an unnecessary hurdle that might turn some players away.

Transparency-wise, Citi Media Tech wasn’t hard to find with a bit of research, and they even included the official address of their HQ. This sets Carnival Citi apart from sweepstakes sites run by firms that withhold pretty much all official information from their users.

In terms of compliance with sweepstakes rules, Carnival Citi Casino checks out. Its KYC procedure stacks up to more established sites, and its free-play bonuses are generous enough to ensure you don’t have to purchase gold packs.

Lastly, Carnival Citi has amassed quite a following on social networks like Facebook, YouTube, and Instagram. I found excellent user reviews on Trustpilot with a 4.6 rating from over 2,600 reviews with 79% being 5-star. Players especially liked receiving weekly coupons and other frequent promotions.

Where is Carnival Citi Legal?

According to Carnival Citi Casino’s T&Cs, the site is illegal in Arizona, California, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Washington, and West Virginia. In addition to this, some states can only play with gold coins and can’t participate in promotions, including Hawaii, North Dakota, Ohio, Tennessee, and Vermont.

Players from supported states must be at least 21 years old to play.

Mobile Gameplay

I’ve tested Carnival Citi Casino’s website from an Android smartphone with no major issues. All games and functionalities present in the website version appeared on my mobile device, although page-loading times weren’t as fast. Two other gods had the same results when trialing Carnival Citi on iOS devices.

I couldn’t find an official app on Google Play or Apple App stores, and I recommend against using APK files to download unofficial apps, especially since you can access the site without them.

Security and Responsible Gambling

Carnival Citi has several basic options when it comes to responsible gambling, so let me name a few of the most prominent ones:

  • Daily Limits: you can contact Carnival Citi Casino’s support team to set a limit on how much you can spend on GC purchases each day or week.
  • Self-Exclusion: contact the support team if you want to permanently disable the option of spending real money at this casino.
  • Permanent Account Closure: if you want to opt out of using Carnival Citi Casino’s services altogether, you can shut down your account for good by sending an email request to the support team.

I couldn’t find Carnival Citi Casino’s player safety policy, so I can’t vouch for the quality of its website encryption. Generally, though, the social gaming site seems to actively care for its players’ well-being.

Customer Support

🤳Support Channel☎️Contact
Customer Support emailsupport@carnivalciti.com
Phone Support1-786-772-1915
Social Media Supporthttps://www.instagram.com/carnival_citi/,

https://www.facebook.com/carnivalciti

Live Chat✅Yes
Help Center❌No

Before I registered an account with Carnival Citi, I wanted to test how responsive their customer support methods were. I tested the live chat and contacted one of their agents. They wrote me back within a few minutes and were friendly and helpful.

On the downside, this social casino doesn’t have a help center where you can instantly access helpful articles about payments, games, or bonuses.

Tips for Playing at Carnival Citi Casino

  • The first purchase bonus is one of the best deals of its kind in the industry. For $4.99, you can get SCs worth $17.5 and 3,000,000 gold coins, meaning that you’ll save up $12.51 in the process.
  • Many Carnival Citi Casino games have mediocre RTP scores and can give you varied results. Prioritize tested titles from reputable providers like Asgard, Jade Emperor, Wolfpack, and American Wild when playing for sweeps chips.
  • Follow Carnival Citi Casino on Facebook and Instagram. They frequently launch new promos that aren’t accessible on their site.
  • Consider giving Big Time Jackpots a shot while pursuing the rollover requirement. I recommend titles like Golden Pig, Arctic Wolf, and Gladiators.

Areas Carnival Citi Casino Could Improve

Save for the bonuses, every other field at Carnival Citi Casino has some room for growth:

  • I’d like to see more games from popular i-gaming vendors; playing Shining Pig over and over gets dull pretty quickly.
  • The AMOE bonus gives just $2 worth of SCs. By bumping it up to at least $5, they’d reward the extra effort and incentivize more players to use it.
  • We can’t talk about table games without at least one baccarat, roulette, and poker title.
  • They could either provide some extra SCs to existing users or lower the minimum redemption threshold to $50 if they want to compete with the leading sweepstakes casinos.

Review Summary

Carnival Citi has an impressive welcome bonus, but they’ll arguably need to work on their slot library if they want to become a competitive player.

As far as the positives go, this social casino offers good support options and a streamlined sign-up process. The KYC procedure isn’t too difficult either.

In terms of things I didn’t particularly like, I’d have to single out the lack of live games, which are starting to become more common at sweeps casinos. Also, while there are plenty of poker titles and some other table games, blackjack is omitted. I’d be far more inclined to spend time at it if some of these games were included.

If you’re looking for a quick rundown of Carnival Citi, here is the SweepsGods overview:

📜Promo CodeNone required
✍️Sign-up Bonus10,000,000 GC + 5,000 SC
👑Top FeatureLucky Draw raffles
⭐Our Rating4.1/5.0
🇺🇸 States Available30+ excluded states: Arizona, California, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Washington, and West Virginia. Gold coin play only: Hawaii, North Dakota, Ohio, Tennessee, and Vermont.
📱Mobile App❌No
🎲GamesSlots, table games, jackpots, video poker
🔞Legal Age21+
🆓Free-play Casino✅Yes
🟢Sweeps Coins✅Yes
💳Credit Card Support✅Yes
⏱️Payout SpeedUp to 7 days

Carnival Citi Sister Casinos

Carnival Citi is the only sweepstakes site operated by Citi Media Tech LLC. You can find similar sites with even better slot libraries and bonuses by tapping on our banners.

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FAQs

Only 21+ year old players from supported states can legally play at Carnival Citi Casino.

Carnival Citi Casino abides by all legal rules governing the US sweepstakes casino industry.

New players from supported states are eligible to claim 10,000,000 GC and 5,000 SC for free upon sign-up.

Carnival Citi Casino offers 200+ slots, video poker, jackpots, and table games.

Carnival Citi Casino offers you to win real money prizes if you have accumulated at least 100,000 SC and played through them once. The prize redemption rate is 1,000 SC = $1.

Account holders of Carnival Citi Casino can claim 1,000 SC for free for 5 days via the daily login bonus.

Carnival Citi Casino offers its players a variety of gambling tools to ensure all users can play responsibly.

Carnival Citi does not have an official iOS or Android app, but its website is optimized for mobile devices.

Citi Media Tech LLC, a Miami-based company owns Carnival Citi Casino.

Some of the best alternatives to Carnival Citi Casino include Stake, McLuck Casino, WOW Vegas, and Fortune Coins.

the author

Ross Timmins

Casino Tester

the author

Sweepstakes casino master tester. Ross has a knack for quickly deducing if a sweepstakes site is worth your time. His reviews are meticulously researched, and before you even think of a question, Ross will have answered it. He is also our resident bonus finder, you won’t find many people out there who have claimed more sweepstakes bonuses than Ross.

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